Adobe Creative Cloud CS6 Bluescreen

Forum|Forum|8 months ago
May 10, 2025
2 replies
1735 views

Hello Adobe Community,
I have a problem. I have the Adobe Creative Cloud CS6 DVD installer. But when I install the programs and then restart the PC, I get a blue screen.
I don't know why or what I'm doing wrong. Everything used to work normally but not anymore.
Maybe someone can help me.

Installation

Nancy OShea

Community Expert

Creative Suite is very old software from 2012. It's way past it's 'replace me' date.

Keeping in mind that it's never been tested on modern systems, which legacy operating system do you have to support it?

MODERN OPTIONS:
==============
Photoshop Elements or Premiere Elements (3 year license, no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography (Annual & Monthly plan options).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud Bundles & Single App Plans for mobile, web & desktops
https://www.adobe.com/creativecloud/plans.html

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

is your cs6 activated?

M

Mister26610059l50hAuthor

Known Participant

what do you mean by activated? Whether the serial number works?

kglad

Community Expert

on the problematic computer, did you enter the serial number when prompted and click activate on the current installation and then get a response confirming your installation was activated?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded