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lachlant81951779
Participant
January 18, 2020
Question

Adobe Creative Cloud Desktop App Keeps Randomly Opening

  • January 18, 2020
  • 2 replies
  • 2605 views

So this issue only started today and its seriously getting on my nerves, the stupid application will just open itself up without me doing anything adobe related, it seems to be every time i open or close an application it will just pop up and its insanely annoying, Please help me because id quite like to keep my adobe products i pay for but if the application keeps randomly opening ill be cancelling and uninstalling everything adobe.

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2 replies

MT K
MT K
Participant
February 28, 2021

After I uninstalled Creative Cloud, What I have found to be helpful was to dowload the AdobeCreativeCloudCleanerTool.  Fixes or uninstalls all Creative Cloud popups, I just purchased the standalone Adobe PhotoShop Elements 2021, to replace my 2010 32-Bit version when I upgraded to MacOS Catalina.  To get to the PS Elements 2021, I had to install then weed through all the Creative Cloud stuff, including the Home Page, which the cleanup tool got rid of.  Maybe the file will help you.  helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

A
Anonymous
January 18, 2020

Hi

Try using this tool to uninstall the Creative Cloud app and then reinstall to see if it helps

https://helpx.adobe.com/ie/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

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