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A
Anonymous
June 12, 2015
Answered

Adobe Creative Cloud Desktop Window Opens Automatically on Startup

  • June 12, 2015
  • 20 replies
  • 15081 views

Starting with latest update for Adobe Creative Cloud Desktop, every time I boot up, the Creative Cloud Desktop window opens automatically. I want the Creative Cloud Desktop program to launch on system startup, but I do not want the window to open each time I boot up. Why does this happen, and how can I stop it?

    This topic has been closed for replies.
    Correct answer cc_user_mac

    Indeed seems to be solved in 2.1.2.114!

    B.T.W. does anybody know how you can check manually for updates of the Creative Cloud Desktop? I cannot find a menu-item for this.... So I've to installed via Download Adobe Creative Cloud apps | Free Adobe CC trial

    20 replies

    Show previous replies
    A
    Anonymous
    June 15, 2015

    I wonder if this "bug" is not a bug in the eyes of Adobe. Perhaps Adobe wanted to redesign the automatic launch feature to open the window. I miss having the little cloud sitting in my task tray all the time, but perhaps Adobe wanted to redesign Creative Cloud so it doesn't have to sit in my task tray. I have a hard time believing that though.    

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    June 15, 2015

    Here's my theory (have no idea whether it's correct): Adobe has been quite successful in getting a large number of beginners to subscribe to the Creative Cloud. But a lot of them are not very technical. There are a lot of questions like, "How do I open my Adobe?" or "Where is the InDesign that I just downloaded".

    Making the Creative Cloud window more available makes it easier for them to launch apps. Notice that it now says "Open" beside each of the installed apps (that's new with the past version or two).

    A
    Anonymous
    June 15, 2015

    I have confirmed that this update does not resolve the issue in question. I would report the bug to Adobe if I knew who to reach out to. My attempts to convince Adobe Customer Support that the problem was not with me, but with the rather with the program proved futile.    

    S
    sgtechsl
    Participant
    June 15, 2015

    Still happening on my mac too - version 2.1.1.110, OSX 10.10.3. Window pops up on every wake from sleep. Annoying.

      Govardhan.V
      Govardhan.V
      Participating Frequently
      June 15, 2015

      Did you tried removing Adobe Creative Cloud from Login Items ?

      M
      MaxSverdlove
      Inspiring
      June 14, 2015

      Another update for the cc app today... hopefully this fixes it...

      cc_user_mac
      cc_user_mac
      Inspiring
      June 14, 2015

      the new update 2.1.1.110 seems not to solve this issue. Adobe Creative Desktop still popup after sleep.

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      June 14, 2015

      For me on a Mac with Yosemite, it seems not to be a problem after the 2.1.1.110 update.

      hanso96407592
      hanso96407592
      Participating Frequently
      June 13, 2015

      hmmm , mine even pops up again after my iMac goes in sleep mode for some minutes - so basically it unfolds all the time by itself. Extremely annoying and hopefully fixed very quickly .....

      A
      Anonymous
      June 13, 2015

      I talked with Adobe Customer Support yesterday in an effort to see what they had to say about it, and they insist that if you uncheck "Launch on System Start", it will still load in your Task Tray but not open the window. I tried it, and it is not true.

      A
      Anonymous
      June 12, 2015

      For me, the window opens after Creative Cloud Desktop logs in to my account, and when I go in to airplane mode, the window pops up again to tell me that I lost my internet connection. The window pops up again when I turn off airplane mode and reconnect to my account. I believe that this Creative Cloud Desktop release was Adobe preparing us for the Creative Cloud 2015 release of its software which is supposed to come out Tuesday, June 23. Since this release seems to be loaded with problems and CC 2015 is right around the corner, I don't doubt that an update will make its way out some time soon.   

        M
        MaxSverdlove
        Inspiring
        June 12, 2015

        OK, beforehand on Windows... the darn thing used to log out ALL the time... you'd open any app and then it would log out...

        OK, so I'd log back in... and it would be happy until the next time I opened an Adobe app...

        NOW>>..after this update... it appears to stay logged in at all times... BUT

        The Creative Cloud window pops open every 5 minutes or so... even if I'm not using an Adobe app... This is getting ridiculous...

        My Mac installation... no problems...  Oy....  Hoping they can fix this soon....

        M
        MaxSverdlove
        Inspiring
        June 12, 2015

        OK, it appears to be happening because it cannot connect to the server... But if you hit reconnect it then connects.

        I think the app doesn't wait long enough for a response... I know its not my internet connection, or my firewall... I've been at various locations today with this problem....

          A
          Anonymous
          June 12, 2015

          I suppose then that this is an issue with the latest update to Creative Cloud Desktop.Here's to hoping that Adobe resolves this issue soon.

          2geedesign
          2geedesign
          Inspiring
          June 12, 2015

          Is anybody else seeing this screen when the Adobe Creative Cloud app first opens?

          Looks like another issue with the latest update to Creative Cloud Desktop

          A
          Anonymous
          June 12, 2015

          I have not tried to install new software or update existing software since installing the Creative Cloud update, so I would not know. Has this been consistently happening?    

          cc_user_mac
          cc_user_mac
          Inspiring
          June 12, 2015

          Same here, the new version of Adobe Creative Cloud Desktop keeps popping up every time after wake from sleep!

            2geedesign
            2geedesign
            Inspiring
            June 12, 2015

            I too have the same issue since updating the Creative Cloud app to v 2.1.0.108. It also seems to take an age to load up.

            As with David_B I want the app to run in the background but not to appear everytime I start up my computer.

            I'm running Windows 7 64 bit

              Ned Murphy
              Ned Murphy
              Legend
              June 12, 2015

              See if the following posting helps:

              Re: Creative Cloud window opens by default every time I turn my laptop on

              A
              Anonymous
              June 12, 2015

              The post you linked to unfortunately stops the desktop app from launching in the background at all. I am having a problem with the app window popping up when I boot up, but I still want the app to run.    

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