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per4mance_com
Participant
September 21, 2018
Answered

Adobe Creative Cloud disconnects suddenly my account

  • September 21, 2018
  • 1 reply
  • 498 views

Hi,

I don't know why but Adobe Creative Cloud disconnects my account many times during a day, each time when I'm starting I have to enter Email and password (long one) again and again.

I read this article "Adobe Creative Cloud meldet mich ab oder fordert mich wiederholt zur Anmeldung auf" but evrything is as before. It's very annoying to work this way.

Does anyone know what to do more?

I have a 4k Acer laptop, Windows 10 Home, 2 TB with SSD harddrive, 16 GB RAM - and all updates the laptop needs.

Thanks in advance!

This topic has been closed for replies.
Correct answer arij2010

My idea didn't failed ,If the system tells you that you installed twice it means you installed twice .You can reset the activation counter :

Creative Cloud "Activation limit reached" or "Sign-in failed" error

1 reply

arij2010
arij2010
Inspiring
September 21, 2018

Hi,

Try this :

1 - Run the Task Manager to quit these processes .

Windows 7 : "Ctrl+Shift+Esc"

Windows 8 and 10 : "Windows+X" to Access the Power User Menu

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2 - Rename The folders "SlStore" , "SlCache" and "OOBE" to "SlStore.old" , "SlCache.old" and "OOBE.old" in this location :

C:\Users\<user folder>\AppData\Local\Adobe\OOBE

C:\ProgramData\Adobe\SLStore.

C:\Program Files (x86)\Common Files\Adobe\ SlCache

3 - Run any application as admin and sign in .

P
per4mance_comAuthor
Participant
September 21, 2018

Ok, I'll give your suggestion a try and give you after this a feedback - thank you :-)

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