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Participant
June 15, 2024
Question

Adobe Creative Cloud does not find already installed apps

  • June 15, 2024
  • 2 replies
  • 473 views

Hi, 

after reinstalling windows 10 on my PC Adobe Creative Cloud (Version 6.2.0.554.2) does not find the applications I had already installed before. I changed the installation path to the directory in which the old applications are but that does not change anything. I can also start the old applications but it seems there is no "link" anymore the Adobe Creative Cloud. I did not find any helpful information yet. Any idea how to fix it?

 

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2 replies

kglad
Community Expert
Community Expert
June 15, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
kglad
Community Expert
Community Expert
June 15, 2024

can you roll back your os changes?