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brandons2091993
brandons2091993
Participant
October 4, 2018
Answered

Adobe Creative Cloud Double Charging

  • October 4, 2018
  • 1 reply
  • 251 views

Just discovered Adobe has been charging me twice for over a year and I can't seem to get any answers how this happened over the phone. I signed up for a single account and have no idea how two different charges would be able to come out of my account without consent. Absolutely crazy.

This topic has been closed for replies.
Correct answer Beverley Gray

Hi there

It appears that you have 2 subscriptions under 2 different Adobe IDs.  I see you have contacted our support team who will assist further with this issue.

Kind regards

Bev

1 reply

Beverley Gray
Community Manager
Beverley GrayCommunity ManagerCorrect answer
Community Manager
October 4, 2018

Hi there

It appears that you have 2 subscriptions under 2 different Adobe IDs.  I see you have contacted our support team who will assist further with this issue.

Kind regards

Bev

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