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casual_Mist5FE7
Participating Frequently
February 16, 2025
Question

Adobe Creative Cloud Download

  • February 16, 2025
  • 4 replies
  • 1975 views

All of my space has filled up in my "C Drive" and ive been trying to install adobe creative cloud on a different hard drive or external hard drive like my 2TB hard drive or my "D Drive"... But everytime i try to reinstall adobe creative cloud it always downloads on my "C Drive"

 

[moved from bugs to discussions according to the community rules - Mod.]

4 replies

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Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
February 24, 2025

Hi @casual_Mist5FE7,

We appreciate your patience. Have you tried the steps listed in this article? https://adobe.ly/3XfIT0N

Let us know if it helps.


^SG

C
casual_Mist5FE7Author
Participating Frequently
February 24, 2025

Hey @Shivangi_Gupta

 

So I did look at that article, and if I'm not wrong I think that's for changing adobe app download locations. I'm trying to change the "adobe creative cloud" app on a external hard dive

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 24, 2025

again, my post one week ago:  "the cc desktop app has to install on your os drive.  all the apps it installs, can be installed elsewhere."

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 24, 2025
quote

All of my space has filled up in my "C Drive"

By @casual_Mist5FE7

============

Free up hard disk space on your primary HD.

  1. Uninstall all non-essential apps, games & utilities.
  2. Move work files to external drives. 

 

Without ample disk space on your primary drive, you won't have a good experience with Creative Cloud apps.  Photoshop requires a sizable Scratch Disk in order to use the software.  Without it, you may experience performance & memory errors and be unable to save files.  See screenshot.

 

 

Make sure your computer exceeds the minimum requirements to use Creative Cloud apps.

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html

Failing that, you might want to wait until you get a bigger computer.

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 18, 2025

If you have that little free space on the C drive, you will likely soon experience performance issues if you don't install a larger drive.

C
casual_Mist5FE7Author
Participating Frequently
February 23, 2025

I know that but I can't install it on any other drives

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 23, 2025

if you're having trouble installing the cc desktop app because of limited space on your os drive, you need to delete enough files to make space, get a larger os drive or use a different computer.

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 17, 2025

the cc desktop app has to install on your os drive.  all the apps it installs, can be installed elsewhere.

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