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Participant
May 10, 2021
Question

Adobe Creative Cloud Error 205

  • May 10, 2021
  • 1 reply
  • 1068 views

Once I download creative cloud to my desktop I try to dowload Premiere Pro & Illustrator. 

When I go to open the launch screen runs and then it crashes and I recieve the error code 205. 

I run creative cloud cleaner and redownloaded the apps via multiple wifis and now ethernet, but I still get the same error. I have also done the same while disabling all firewalls and malware checkers. 

 

I have even done all of this and tried the offline installer. I need someone from adobe tech support to take over my computer and troubleshoot the issue and all of the methods on the forums and the live chats have not worked. 

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1 reply

kglad
Community Expert
Community Expert
May 12, 2021

start here, https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205

 

but, if you want to go directly to support, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human