Adobe Creative Cloud help

Forum|Forum|4 years ago
August 30, 2021
返信数 2.
229 ビュー

I bought adobe creative cloud and yet the apps in it say, free 7 day trial.. Can someone inform me on this? Why does it say free trial if I purchased it all in cloud?

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解決に役立った回答 Nancy OShea

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to ensure your paid account is active and payment details are correct.
https://account.adobe.com/plans

Sign-out & sign-in:

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Nancy OShea

解決！

Community Expert

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to ensure your paid account is active and payment details are correct.
https://account.adobe.com/plans

Sign-out & sign-in:

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Nancy O'Shea— Product User & Community Expert