Adobe Creative cloud installation problem

Question

Hi, i was wondering if I can be helped. I have renewed my licence for Adobe creative cloud and I redeemed my purchase. I followed all the instructions, I've contacted learning curve and followed their suggestions, however nothing is working. It is only allowing me to access a 7 day trial, it is not letting me download the proper versions. It is not letting my licence be validated. Please help as I have literally tried everything suggested!

Thanks in advance.

Ned Murphy · Answer

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238

Creative Cloud website shows trial options after purchase

https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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