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lukeb50692718
lukeb50692718
Participant
November 10, 2016
Question

Adobe Creative Cloud is needed to resolve this problem. EVERY START UP

  • November 10, 2016
  • 4 replies
  • 1130 views

so i have this problem everytime i restart my laptop and it pretty much goes in this order:orks perfect

1) Download CC
2) Works perfectly fine, no problems.
3) Shut down laptop for the night.
4) Restart the next morning only to get the legendary creative cloud message; Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of Adobe Creative Cloud from http://www.adobe.com/go/adobecreativecloudapp.
5) Uninstall apps, uninstall CC, use Creative Cloud cleaner.
6) Reinstall.

Rinse, repeat.any help would be absolutely appreciated!

This topic has been closed for replies.

4 replies

Kanikas
Kanikas
Legend
February 19, 2018

Moving to Creative Cloud Download & Install​

S
stanw47463429
Participant
February 17, 2018

I have the same problem.  I have CC on two different computers, my laptop and my desktop.  Same issue.  Every day.  Sometimes I even leave an application open on my desktop at work, come in the next day and get the same error message.  I spend more time uninstalling and reinstalling than I do using the actual product!  What are you doing to address this issue?  Obviously I'm not the only one dealing with this.

lukeb50692718
lukeb50692718Author
Participant
November 22, 2016

I'm still getting this problem, sometimes whilst i'm working on Premiere, the program will come to a full stop crash and creative cloud will require me to reinstall.

Rajashree Bhattacharya
Rajashree Bhattacharya
Legend
November 10, 2016

Hi lukeb50692718,

Please check if the following documents help you :

1.Error: "Adobe Creative Cloud is needed to resolve this problem."

2.Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

3.How to Resolve "Adobe Application manager is needed to resolve this problem" - YouTube Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

Hope it helps.

Regards

Rajashree

lukeb50692718
lukeb50692718Author
Participant
November 13, 2016

Hi

Thanks for the reply, i have tried all of these, minus the mac option because i'm using windows, this works until the point where i shut down my laptop, then i get the exact same thing every time i reboot.

regards

luke

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