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Inspiring
May 4, 2020
Answered

Adobe creative cloud isn't working suddently

  • May 4, 2020
  • 2 replies
  • 445 views

Hi, 

Everything stops to work telling me that Creative Cloud was broken and that I have  to repair it. So, I try to reach the page given in the message ; wrong page !. I downlad the installator and try to reinstall. Nothing was working. I think to myself : Maybe I don't have enough space so I'll clean the updates of Microsoft and try again. I notify that it stop to downlad at 53% and close the window short and sweat. Now, I am unable to access any of the Adobe programs. Very boring.   And yes all my payments  were honored. 

So what do I do ?

This topic has been closed for replies.
Correct answer John T Smith

Problem with Cloud manager https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html may help

2 replies

Legend
May 4, 2020

You say: maybe you don’t have enough space. So... exactly how much space do you have?

SerdragAuthor
Inspiring
May 4, 2020
Hi,


It's OK now.  At the fifth try,  I was able to download all the
installator of Creative Cloud and not only 53% of it. No problem to
install after that.  So everything works fine now.

 nd I had at that moment 8,5 Gig of free space, Now. 10,2.

You may consider this topic close as I'm concern.  Thanls for your help
and time.
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 4, 2020