Adobe creative cloud not installing on brand new Mac ultra on Sequoia 15.3.2

Forum|Forum|10 months ago
March 25, 2025
2 replies
783 views

This feels a bit of a crazy post to write as I have just bought an M3 Ultra Mac Studio, I went to install adobe creative cloud and apps and it is saying that I am not on the latest OS and as a result can't install the apps. Is this an issue with the Mac? I find it hard to believe as it is literally just out of the box. Or is it an issue with Adobe? And if so, WTF am I not able to install these apps? This is why I bought the machine to have the latest and most powerful machine with the latest apps. Any help would be great as I am stuck at the moment.

Error or problem

Correct answer Bern316670042xrg

Super thanks - this solved it. Had a mild panic attack with a piece of work I needed to do, a new machine and errors each time. Now sorted using Chrome. Thanks for the tip @kglad and also @Fergus H Ffor the re-assurance. So all good now

kglad

Community Expert

change your default browser to an updated non-opera one. eg, chrome.

B

Bern316670042xrgAuthorCorrect answer

Participant

Super thanks - this solved it. Had a mild panic attack with a piece of work I needed to do, a new machine and errors each time. Now sorted using Chrome. Thanks for the tip @kglad and also @Fergus H Ffor the re-assurance. So all good now

kglad

Community Expert

@Bern316670042xrg

excellent!! and thank you for the feedback.

Fergus H

Community Manager

@Bern316670042xrg I'm also using a Mac Studio with the M3 Ultra processor and macOS 15.3.2. I am not seeing the issue you are seeing; Creative Cloud successfully installed for me. Can you provide more information? When are you getting OS error? Also, perhaps you can send us (via a direct message) a system report. To do that, go to the System Information app and select File > Save.

Regards,

Fergus

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