A

Anonymous

Question

Adobe Creative Cloud Photography plan 20GB: Photoshop + Lightroom CANNOT download Photoshop + Light

Adobe Creative Cloud Photography plan 20GB: Photoshop + Lightroom bought Nov 2022 (1 Year subscription) from Amazon

1 redemption code

managed to download Creative Cloud but NOT Photography plan 20GB: Photoshop + Lightroom.

Will not take redemption code again.

How do I get Lightroom classic software? Please help.

This topic has been closed for replies.

Legend

If that doesn't help, please tell us your exact operating system (examples: MacOS Mojave; Windows 8.1)

A

Anonymous

Windows 10

If I use the Creative Cloud app it wants a free trial then I have to pay

Community Expert

@27368133

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

Legend

Use the Creative Cloud App to install your software.

A

Anonymous

Do you have to give credit card details first and then use the redemption code?

Legend

No, you can install software even without a paid subscription. Using the redemption code comes later.

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