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솔
솔2347019478rc
Participant
March 7, 2022
Question

Adobe Creative Cloud required to resolve this issue is missing or corrupted.

  • March 7, 2022
  • 1 reply
  • 185 views

Hello, I'm using a translator, so my words may be unnatural. I'm using Photoshop for the first time today. It's so hard because there's no Photoshop installed. If you delete it with the delete tool and reinstall it after reboot, it won't be solved. Why can't I install it? It's so hard. Even with the help of a counselor, it was not solved. I've used all the methods of the link. Please help me.

 

https://helpx.adobe.com/kr/creative-cloud/kb/creative-cloud-missing-damaged.html

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
March 8, 2022

솔2347019478rc, did you encounter any errors while implementing the solutions listed in https://helpx.adobe.com/kr/creative-cloud/kb/creative-cloud-missing-damaged.html?  What operating system are you attempting to evaluate Photoshop CC on?  Did the damage to the files continue to occur even when logging into the newly created local administrator account?

 

It can be very frustrating when you are blocked from using Photoshop CC, 솔2347019478rc.  Please don't hesitate to use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to update your recent support case.  Our team will be happy to continue working with you to correct any unresolved errors.

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