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StanClaas
StanClaas
Participant
September 11, 2018
Answered

Adobe Creative Cloud - Stuck on "trial expired"

  • September 11, 2018
  • 1 reply
  • 266 views

I recently ordered a student version of Creative Cloud from a third party website (not grey market or anything, one that works with Adobe) and activated it on my account. Before this I used some trial versions on this account, which have expired by this point. However, after activating my key the "trial expired message" didn't disappear. So I can't use a bunch of programs. I've tried completely reinstalling creative cloud and the programs, and when I check my membership info online it says I have a 1 year membership of creative cloud with all apps. Anyone encountered this problem before?

This topic has been closed for replies.
Correct answer Abambo

Hi Stan,

Did you look into this: Stop Adobe Creative Cloud from opening in trial mode after purchase ?

If that does not work for you, you can either update this thread or contact Adobe Customer Care: https://helpx.adobe.com/lu_en/contact/support.html

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 11, 2018

Hi Stan,

Did you look into this: Stop Adobe Creative Cloud from opening in trial mode after purchase ?

If that does not work for you, you can either update this thread or contact Adobe Customer Care: https://helpx.adobe.com/lu_en/contact/support.html

ABAMBO | Hard- and Software Engineer | Photographer
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