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louismanohar
Participant
June 29, 2018
Answered

[Adobe Creative Cloud] There was a problem processing your order

  • June 29, 2018
  • 2 replies
  • 549 views

not able to subscribe adobe cc for one year. should i give it up? or could i make payment by debit card. let me know what is the problem that my credit card is not processed

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not the link to Adobe support

-other users here can't help with that payment problems

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

2 replies

Ani*Adobe
Community Manager
Community Manager
June 29, 2018

Hi there,

Apologies for the poor experience.

I'm looking into the account and will update this thread. In the interim, please use the trial version of software.

^Ani

Ani*Adobe
Community Manager
Community Manager
July 18, 2018

Hi there,

Please try and place the order now and let me know you face any issues.

^Ani

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
June 29, 2018

This is a public forum, not the link to Adobe support

-other users here can't help with that payment problems

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html