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A
Anonymous
October 14, 2017
Answered

Adobe Creative Cloud will not update Error Code 207

  • October 14, 2017
  • 2 replies
  • 633 views

For over a year now, I have tried persistently to update creative cloud so that I can download software and trials from adobe however every time the update reaches 5% and then stops and I can't receive any software. Below is the message I receive every time:

If anybody could help me to resolve this I would be so grateful!

This topic has been closed for replies.
Correct answer kglad

it showed that i could connect


using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

2 replies

Kanikas
Kanikas
Legend
October 24, 2017

Creative Cloud Download & Install​

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 14, 2017

confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

A
Anonymous
October 14, 2017

I have followed every step on the list and creative cloud still does not update or connect, so I am unsure of what I can do next

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 14, 2017

were you able to confirm you can connect?  or did testing show you cannot connect?

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