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designgirl2015
Participant
August 30, 2015
Question

Adobe Creative Suite 3 Master Collection reinstall

  • August 30, 2015
  • 3 replies
  • 2951 views

I have Adobe Creative Suite 3 Master Collection. I'm trying to install it into my new computer after uninstalling it from my old computer, but I keep getting the error that licensing for this product has expired. I've uninstalled and reinstalled again and still get the same error. I've talked to support via instant messaging on this site and he told me to ask for help in the forum. The last time I reinstalled into a new computer I didn't have to ask in the forum and talked to a live person, who was able to fix the problem quickly. What do I need to do so I can use this software on my new computer?

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    3 replies

    designgirl2015
    Participant
    September 9, 2015

    My new computer has Windows 10 so when I set the date back the Adobe programs will not open. For some reason, now the license agreement screen comes up when I try to open any of the Adobe programs instead of the licensing for this product has expired.

    designgirl2015
    Participant
    September 9, 2015

    I forgot to add when I click on accept for the license agreement nothing happens and the Adobe program just closes.

    Megha Rawat
    Participating Frequently
    September 9, 2015
    Megha Rawat
    Participating Frequently
    August 31, 2015

    Please refer: Error "Licensing for this product has expired" | CS4, CS5

    Hope this helps.

    Regards

    Megha Rawat