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enida71139429
Participant
April 26, 2015
Answered

adobe creative suite 4 web premium

  • April 26, 2015
  • 1 reply
  • 894 views

I have downloaded 2 files for the product I have in order to use it without having to utilize any cd drive hardware because my new computer does not have one.

I downloaded the files 3 times but cannot open them  and am thinking it is because, when I sign in and type the serial number, I get a message saying that the product has already been registered.

I probably registered it under my old e-mail address and that is why I do not see any products listed on my Adobe page.

Now how to I open the files I have downloaded is my question?

They are both 7z files

This topic has been closed for replies.
Correct answer John Waller

John

I do appreciate your help but I am pretty sure I have downloaded the correct files.

For Windows, I downloaded file 1 of 2 (4.1 gb) and file 2 of 2 (1.2 mg)

neither are .exe

This is so frustrating


File 1 of 2 (4.1GB) is a .7z

http://trials2.adobe.com/Applications/WebPre/CS4/Win/ADBESTWDCS4_LS1.7z

File 2 of 2 (1.2MB) should be a .exe. That's the one you double click to start the installation.

http://trials2.adobe.com/Applications/WebPre/CS4/Win/ADBESTWDCS4_LS1.exe

1 reply

John Waller
Community Expert
Community Expert
April 26, 2015

They are both 7z files

Sounds like you have not downloaded the right files.

From Download CS4 products you download one .7z file and 1 .exe file then double click on the .exe file.

enida71139429
Participant
April 26, 2015

Hello John and thanks for responding.

None of the 2 files are .exe, they are both 7z's

John Waller
Community Expert
Community Expert
April 26, 2015

None of the 2 files are .exe, they are both 7z's

Yes, understood but I'm not sure which two files you've downloaded. You cannot install the software with two .7z files.

The link I provided above gives 2 links: one .exe and one .7z