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Participant
January 28, 2021
Question

adobe creative suite 5.5 design premium can't be removed from program

  • January 28, 2021
  • 2 replies
  • 639 views

Chat with the support agent, used creative cloud cleaner tool + restarting the PC to uninstall the file and is still there. Error message pops up whenever I tried uninstalling

" PDapp.exe. application error.
the application was unable to start correctly (0xc0150002). click ok to close the application. "
 I need help urgently! I have my installation disc ready to reinstall but the file doesn't want to be removed no matter what I do! 
I need to access photoshop for work and now stuck with uninstalling the program. 😞
This topic has been closed for replies.

2 replies

Legend
January 28, 2021

CS5.5 was finished years before Windows 10, so it's normal for bits of it to stop working. Antique apps are great but you need to run them on antique systems...

Mabel6C12Author
Participant
January 29, 2021

it worked fine till 2 days ago which I am really unsure why. If the apps doesnt work on the system, the whole package should act the same but only Photoshop isnt working. I can't even uninstall the package program from my PC no matter what I do. All I need is to get it removed in order to reinstall. Any idea on how to forcefully remove the app?

kglad
Community Expert
Community Expert
January 29, 2021

why can't you reinstall ps?

kglad
Community Expert
Community Expert
January 28, 2021

you're having trouble installing what program and what version onto a computer with what os (including version)?

Mabel6C12Author
Participant
January 28, 2021

In the adobe creative suite 5.5 design premium, everything works fine except adobe photoshop CS5 extended. 

Windows 10 ; 64 bit operating system

kglad
Community Expert
Community Expert
January 28, 2021

what happens when you try to reinstall (just) ps from the cs 5.5 installation files?