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April 5, 2016
Answered

Adobe Creative Suite 5 Master Collection

  • April 5, 2016
  • 1 reply
  • 427 views

hallo,

ich besitze die master collection 5 seit 2011. ich kann die sofeware nicht mehr auf meinem neuen rechner installieren. seriennummer gültig, aber kein produkt auf dem rechner - wird mir angezeigt.

was soll ich machen? ich habe die cd´s und die seriennummer...

ich würde mich über hilfe freuen.

gruß aus duisburg,

halil

This topic has been closed for replies.
Correct answer kglad

is your cs5 and upgrade from a previous version?

if so, after entering your cs5 serial number you will be prompted to select the qualifying product (eg, cs4) and you will then be prompted for the qualifying product's serial number.

enter the correct number at the correct time and installation will complete.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 14, 2016

is your cs5 and upgrade from a previous version?

if so, after entering your cs5 serial number you will be prompted to select the qualifying product (eg, cs4) and you will then be prompted for the qualifying product's serial number.

enter the correct number at the correct time and installation will complete.