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Participant
October 12, 2019
Question

Adobe Creative Suite 6 won't install

  • October 12, 2019
  • 1 reply
  • 329 views

I'm trying to install Suite 6, but upon clicking setup.exe, a popup windows appears saying 'The following problems were found: Installation program can't initiate. Download Adobe Support Advisor to determine the problem. Where can I find that? A direct link.

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    October 12, 2019

    When you ask a question you need to provide your operating system and version

     

    Apple did not maintain backward compatibility, so try this
    https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

     

    Two ideas that MAY work to install and/or run old programs in Windows 10
    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
    -and/or select Run as Administrator to assign FULL Windows permissions
    -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

    Participant
    October 12, 2019
    I'm sorry, I haven't updated my profile some time. I'm trying to install in Windows 10 64. It's a reinstall after a large Windows update.