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DylanHunter
DylanHunter
Participant
July 28, 2015
Answered

Adobe Creative Suite Master Collection Issues

  • July 28, 2015
  • 2 replies
  • 459 views

I have owned the adobe creative suite master collection for years now. I have an iMac desktop but it doesn't have a disk driver. I was able to download the suite and typed in my serial number and everything worked up until it tells me to insert disk to finish. Yet I don't have one so my question is how can I finish downloading the suite without the disk driver> Is there a way I can connect my laptop to my desktop to finish? THANKS!

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Correct answer DylanHunter

Thanks!! I ended up buying a disk driver haha. go figures. I needed one anyways! but I hope your suggestions help anyone else who may have this problem!!

2 replies

DylanHunter
DylanHunterAuthorCorrect answer
Participant
July 28, 2015

Thanks!! I ended up buying a disk driver haha. go figures. I needed one anyways! but I hope your suggestions help anyone else who may have this problem!!

Bani Verma
Bani Verma
Legend
July 28, 2015

Hi,

Please use the below link to download the cleaner tool and remove the suite completely from machine :

https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…

Download the Creative suite 6 from the following link :

Download Creative Suite 6 applications

Let us know if this helps.

Regards,

Bani

Govardhan.V
Govardhan.V
Participating Frequently
July 28, 2015

That Cleaner tool  link is no longer available :

New link :

http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

Bani Verma
Bani Verma
Legend
July 28, 2015

Thank you for correcting that 

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