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Question

Adobe Creative Suite [Non-Genuine] CS6 Master Collection

Forum|Forum|4 years ago
August 9, 2021
4 replies
1042 views

this morning i want to open my adobe but suddenly logout from my account I re-enter my license but there is an error message deactive to old computer, please help me

Activation

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John T Smith

Community Expert

Nobody here can help in any way... if Adobe says your serial number is invalid, other users can't change that

Nancy OShea

Community Expert

CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. your original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,
3. an older operating system that can support legacy 32-bit apps.

4. Remaining activations. If you exceeded your activation count, you'll have to contact Adobe Support. Ask for an "activation count reset." If they give you any trouble, ask for a supervisor.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

Nancy O'Shea— Product User & Community Expert

I

Indriyatna noviAuthor

Participating Frequently

I sent an email and got the case number, but Adobe argued that I had done more activation, even though it was clear that an inauthentic or inauthentic message appeared when I was using the software and my account was immediately logged out, so I entered the serial number and number again. My Lucense was immediately rejected, Adobe let go and said it was all my fault, and refused to handle my case,I have send pictures not genuine, I have that's key from Adobe not buy from reseller

kglad

Community Expert

your message is difficult to understand. perhaps because of a language problem.

I

Indriyatna noviAuthor

Participating Frequently

Why cs Adobe give me license Adobe CS6 master colation not genuine,fake license, I have licese from cs support Adobe , because license I use before problem and revoke ,

kglad

Community Expert

from where did you make your purchase?

I

Indriyatna noviAuthor

Participating Frequently

From Adobe

John T Smith

Community Expert

When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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