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November 15, 2016
Answered

Adobe Creative Update failed - Exit code 127

  • November 15, 2016
  • 1 reply
  • 10931 views

Hi,


I am trying to update the following:

Photoshop CC (2017)

Illustrator CC (2017)

InDesign CC (2017)

Bridge CC (2017)

It is saying Installation Failed. When I click for more, it says Unable to extract files...

Exit Code: 127

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 8 error(s), 3 warnings(s)

FATAL: Error occurred in extract of package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '127'

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{A1F2A6C7-EA06-4A1E-A097-359F26316196}

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{D2D69541-E94F-4C7F-AC1E-2DD0074D47C0}

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{1560A991-930E-46AE-8429-3E271971119A}

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{EABE937F-94E4-436D-9B5E-DEC4CE0AE8DB}

WARN: Directory to delete not present at location 'C:\adobeTemp\{A1F2A6C7-EA06-4A1E-A097-359F26316196}'

WARN: Directory to delete not present at location 'C:\adobeTemp\{D2D69541-E94F-4C7F-AC1E-2DD0074D47C0}'

WARN: Directory to delete not present at location 'C:\adobeTemp\{1560A991-930E-46AE-8429-3E271971119A}'

Please help.


Regards

    This topic has been closed for replies.
    Correct answer Tanusree

    Hi,

    Please see Creative Cloud download and install errors

    Download - fatal error

    Re: photoshop cc wont install

    Let us know if this works for you!

    1 reply

    Tanusree
    TanusreeCorrect answer
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    November 15, 2016