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Participant
December 14, 2019
Answered

Adobe CS3 and Windows 10 [CS3 is dead]

  • December 14, 2019
  • 2 replies
  • 28401 views

I just ordered a new Dell desktop computer with Windows 10.  I installed my CS3 software from the original disc, and the programs are clearly installed, but they won't open (or open fully).  I never even get to the step of entering my serial number to activate the software.  Photoshop and Acrobat open, but then immediately freeze with the "Not Responding" message.  Absolutely nothing happens when I try to open InDesign or Illustrator, although they appear in the Task Manager's "Background Processess" once I click on the .exe files.

 

I've tried "running as administrator," downloading the installation software from Adobe online, and countless other recommendations from online support threads.  Nothing seems to work.  I would blame this on incompatibility, except CS3 works fine on my older work computer, which also runs Windows 10.

 

Is there anything else I can do???

This topic has been closed for replies.
Correct answer John T Smith

This didn't work for me.

 


CS3 is a dead program... the special non-activation program is not available, and the original program will NEVER work due to the activation server being removed

2 replies

Ann Bens
Community Expert
Community Expert
December 14, 2019
Tacafy大尉
Legend
December 14, 2019

Ann Bens, good evening.
Obtain a new serial number | CS3 is
Redirected to Download & install help.

Tacafy大尉
Legend
December 14, 2019

Operabox, Hello.
In the first place, the operation guarantee OS of CS3 products is up to Windows Vista, so the operation with Windows 10 is not guaranteed.
It's not worth the incompatibility that it works on a working Windows 10 machine but doesn't work on a new machine.
Since the release of Windows 10, there have been major improvements that have been updated and the kernel has been modified.
This build or update may not work on the same name Windows10.
However, as the CS3 product itself knows that the activation server is stopped, you can not activate even if you enter the serial number unless you have obtained the activation-less installer in advance, so it is the same in that it can not be used.
In addition, with the support policy change during this period, it seems that only the installer up to the latest two versions will be provided.

Adobe software support guidelines


If a new PC is introduced, why not consider new software?

Participant
December 15, 2019

Thanks for your reply, Tacafy大尉.  Please see the resolution to my issue in the reply below.