Adobe CS6 not working [on macOS Big Sur]?

Forum|Forum|4 years ago
May 27, 2021
4 replies
1550 views

Hello, I purchased CS6 back in 2013 and installed it via the CD ROM (I know how this sounds, lol). I recently updated my MacBook to the newest Mac software and now programs like Photoshop and Ilustrator will not open. When I click on them I get a message that says:

"The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."

I know Adobe has moved towards the "Creative Cloud" platform. Is there any hope for me? Do I need my old registration number to figure this out so I can still use CS6 on my Macbook?

Thanks!

This topic has been closed for replies.

Nancy OShea

Community Expert

Hi @defaultznu1omdixc4q,

You've reached that dreaded fork in the road where your computer isn't compatible with old software anymore. You can thank Apple for this as MS Win users don't have the same problem. Option #1: Revert to an old OS. Option #2: Get new software.

MODERN OPTIONS:
Elements, PsE or PrE (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the very latest versions of these great products & services:
-- Photoshop CC and Photoshop on iPad
-- Lightroom on desktop, mobile and the web
-- Lightroom Classic
-- Portfolio website + hosting
-- Spark with premium features
-- Bridge
-- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps (31 + apps & services) or CC Single Apps Plans
https://www.adobe.com/creativecloud/plans.html

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! CS6 is not legally sold by any vendor or retailer in any country now.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

Nancy O'Shea— Product User & Community Expert

T

Test Screen Name

Legend

If you want this ever to work again you need to go back to a supported system for CS6. You can't mix and match, choosing to have the gadgets of the latest system yet still running old (and excellent) apps.