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Participant
November 5, 2016
Answered

Adobe Design & Web Premium CS6 - Won't install on Mac OS Sierra

  • November 5, 2016
  • 1 reply
  • 390 views

I downloaded the Adobe Design & Web Premium CS6 from the Adobe website and I've tried now 3 times attempting to see if the installer would work, but every single time I click on it and it tries to launch the installer it gives me an error message.

The error message reads, "Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect problem."

Will the Design & Web premium not install because of the new operating system, Mac OS  Sierra? Does anyone have any recommendations or ideas how to fix this problem?

This topic has been closed for replies.
Correct answer Ned Murphy

There are known problems with getting CS6 to install and/or work properly in a Sierra system - you might or might not have some luck.

Installing Creative Suite on macOS 10.12 (Sierra)

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
November 6, 2016

There are known problems with getting CS6 to install and/or work properly in a Sierra system - you might or might not have some luck.

Installing Creative Suite on macOS 10.12 (Sierra)

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html