Adobe Desktop Service Error - Missing Entry: waitForRegistration=true

Forum|Forum|4 years ago
September 8, 2021
1 reply
1384 views

Following the last Adobe Creative Cloud I've been seeing the following error: "Error in C:\Program Files (x86)\Common Files\ADS\Adobe Desktop Service.exe Missing entry: --waitForRegistration=true" and the Adobe Creative Cloud application hangs on "Loading Creative Cloud".

I've attempted to:

- Repair Adobe Creative Cloud.

- Reinstall Adobe Creative Cloud.

- Uninstall All Adobe application using the Adobe Creative Cloud cleaner application and then resinstalling Adobe Creative Cloud.

Any assistance would be appreciated.

This topic has been closed for replies.

T

TomKimberAuthor

Participant

Additionally I've tried installing older versions of Adobe Creative Cloud via the offline installers but still see the same error. This application was working prior to the last update.

Jeffrey_A_Wright

Community Manager

Tom, sorry you are encountering problems using the Adobe Creative Cloud desktop application. What type of Creative Cloud membership are you using? There is no membership assigned to the e-mail address you used to post to this discussion.

If you have an individual membership and unrestricted access to the computer and network on which you install the software, then see https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html for steps you can take to install the Creative Cloud desktop app successfully.

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