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Participant
January 4, 2022
Question

Adobe disks from swap meet

  • January 4, 2022
  • 4 replies
  • 175 views

Hello! I was working on something using my browser, and I had not used any Adobe programs in the past three months, but I got this...I can't click out, either. This is a scam, and you can't convince me otherwise. The fact that I can't close it, and that the only interactive thing seems to be Learn More... It seems suspicious... I'm doing this on my iPad just in case, but I don't think my father should have gotten Adobe Disks from the swap meet. I hate pirating! Anyway, I'm not going to use my computer until further suggestions (hopefully not tricks) are given.

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4 replies

John T Smith
Community Expert
Community Expert
January 4, 2022

The only "scam" here may be the person who sold the software without a proper transfer

 

Use https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

Peru Bob
Community Expert
Community Expert
January 4, 2022

If the Adobe software was purchased second hand and not transferred by this method:

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

then it was purchased illegally.

LinSims
Community Expert
Community Expert
January 4, 2022

Even though you haven't been using the Adobe products, a bunch of background processes start up every time your computer boots. Adobe programs check in with the Adobe servers about every 3 months to validate that they are still legal to use, as in, you purchased the license and registered it. If you bought it second-hand, the original owner must transfer the license to you through Adobe. If you bought pirated software ... well, can't help you there.

Legend
January 4, 2022

What's a "swap meet"? You cannot just swap Adobe software or give it away without completing a transfer request with Adobe.

LinSims
Community Expert
Community Expert
January 4, 2022

Swap meet is another term for flea market, if that helps. Usually it's a place where people can come, set up a table, and sell off things they don't want anymore, instead of having a garage or yard sale.