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bsh3b
Participant
February 3, 2012
Question

Adobe Download Assistant - error 100

  • February 3, 2012
  • 1 reply
  • 2080 views

I have tried everything in the troubleshooting area about this error. I've cleared my cookies, deleted files in the local store folder, re-downloaded, tried downloading in a different browser, and everything. I am STILL getting this error message. I'm attempting to download Fireworks and Dreamweaver to my pc laptop. What am I doing wrong??

This topic has been closed for replies.

1 reply

Preran
Preran
Legend
February 3, 2012

I'd suggest that you try the customer support page to get in touch with customer support directly (http://www.adobe.com/aboutadobe/contact.html). You have the options to call, request for a callback, or chat with a customer support person.

B
bsh3bAuthor
Participant
February 4, 2012

Well it's saturday and all chat agents are unavailable,so no customer service for me. Does anybody have a solution to this issue besides those troubleshooting tips that don't work???

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
February 6, 2012

Bsh3b error 100 indicates that the Adobe Download Assistant is having difficulty communicating with Adobe to download the software.  Beyond solution 1 listed in Troubleshoot Adobe Download Assistant you might also want to see if you have a software firewall installed.  If you do then I would ensure that the firewall software is allowing the Adobe Download Assistant to access the Internet successfully.

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