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LindShoe201
LindShoe201
Participant
January 30, 2015
Question

Adobe Downloader Update Issue

  • January 30, 2015
  • 1 reply
  • 132 views

I am trying to update my Adobe Downloader. Everytime I select update it sends up this error "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author." I also can't install the current version of Flash Player, It won't let me because of another error. I own the adobe CS6 Creative Dream Suite

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 30, 2015

    Lindsey Shoemaker the error messages is an Adobe AIR error message.  I would recommend removing your current installation of the Adobe Download Assistant and then reinstalling.  You can find additional details at Troubleshoot Adobe Download Assistant.

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