Adobe Elements for WIn/ MAC

Question

I just purchased the Elements bundle.  Does it only come with the Windows version? What if I need MAC?

kglad · Accepted Answer

you purchased the win (strictly) or mac version. we can't tell which.

you can check your account to see which, https://accounts.adobe.com http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html

if you purchased the wrong version (in the past week), using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html

if it's been longer than 1 week, Exchange a product for a different language or platform version

DelphiZoa · Answer

Hi ghwhite,Is this Elements 2019? If you purchased a boxed version, there is one serial number for both Windows and Mac. It's located on the DVD sleeve. If you purchased a downloaded version, it's possible your serial number is platform specific, I'm not 100% sure. Details about the version you purchased should be in your Adobe ID account under "Plans & Products" If you do have a multiple license, you can download the Mac installer and use your serial to activate it.Photoshop Elements: Download Photoshop Elements | 2019, 2018, and 15​Premiere Elements: Download Adobe Premiere Elements | 2019, 2018, and 15

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