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Otávio5EE9
Participant
December 19, 2020
Question

Adobe Error 127

  • December 19, 2020
  • 2 replies
  • 244 views

[ALL CAPS removed by moderator.]

 

Help, I'm trying to download Photoshop, Premier, After Effects but I always have the error 127.  I already tried to set the hotspot on my cellphone but it didn't work.


*sorry for the caps, i was writing the text and in the middle i noticed that i was using caps lol.

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 19, 2020

Error 127 means the installer is unable to extract the necessary files.  What's more, I don't think a mobile data plan is sufficient for downloading Creative Cloud desktop apps even under the best of circumstances.

 

See system requirements:

Please ensure your computer and internet meet or exceed the minimum system requirements to run Creative Cloud + OS + all other apps you intend to use. Check each one as they vary.  You will need ample free disk space on your primary hard drive to install + additional HD space to use those apps efficiently.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 19, 2020

Code 127 https://community.adobe.com/t5/Get-Started/Error-Code-127/td-p/8896725

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