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philoumena
Participant
December 19, 2019
Question

Adobe Fonts / Typekit stopped working – and Creative Cloud update keeps failing, Error 301

  • December 19, 2019
  • 1 reply
  • 588 views

I have two issues with my installation:
1. Typekit has stopped working. Using the web dashboard on (https://fonts.adobe.com/my_fonts) available through the navigation in InDesign, I find my activated fonts as expected. But – they are replaced in InDesign, and won't load, even after a restart. Trying to activate a font using the Adobe Creative Suite does not work, it keeps crashing and gives a message that there was an error when updaten Creative Cloud.

 

2. When I triy to update my Creative Cloud, it crashes and gives me the error 301. Restarted the computer, same same. What to to? 

 

I'd be so glad if someone has advice how to solve the font issue – or both, of course  😉

Thank you!

 

 

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1 reply

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
December 19, 2019

Typekit is no more. Adobe fonts are now handled through Creative Cloud desktop. Not that it does you much good since your Creative Cloud application keeps crashing.

 

Unfortunately, I don't know what the 301 error means. I hope someone else can help.

 

You might want to provide information on your hardware and OS version. That helps with troubleshooting.

P
philoumenaAuthor
Participant
December 19, 2019

Thanks for your quick reply. Right, I am on a Macbook Pro, running OSX 10.14 Mojave


I was able to solve the issue by using the Activity Monitor as grl-geek recommended – and restarted the update  – and my Adobe Fonts are back up running. 🙂

 
 
grl-geek
Dec 16, 2019

I had the same issues with updating on High Sierra. I went to the Activity Monitor and force quit all of the Adobe processes. When I restarted CC, the updates worked.

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