Adobe GoLive 8.0 [GoLive, CS2 and CS3 are dead]

Forum|Forum|4 years ago
March 15, 2021
4 replies
3084 views

Hi everyone,

I've now got a new Windows 10 computer and after installing my GoLive 8.0 software, it is unable to be regsitered. Yes I know it's old but its a great and easy to work with program.

I've built a number of websites on the GoLive 8 platform and three of them are urgently needing updating and I need GoLive 8.0 to recognise the GoLive 8.0 files I built the websites with. I just can't use another program.

I've used the support chat inside my Adobe Account area and the person says the software is no longer supported and I should come to the community forums to get the answers. I can't imagine anyone here is going to help me register my GoLive 8.0 software but maybe he is right and someone here will be able to help me get it regsitered so I can use it.

When I purchased GoLive 8.0 the cost was for a perpetual licence. This is how Adobe sold the product. I was certinly NOT told it would expire one day and I would not be able to conitnue using it.

I am hoping someone here can tell me how to go about getting my GoLive 8.0 working please.

Thank you

Stacey

This topic has been closed for replies.

LinSims

Community Expert

According to this post, it is possible to use DreamWeaver to download the active GoLive websites into a new DreamWeaver site, but it will lose the GoLive code. Not an ideal solution, perhaps, but it would at least give you a place to start instead of having to recreate the sites from scratch in whatever web development software you choose to use. (Although given what the answer marked correct said, you might be better off doing so, but I am not a web developer so I don't know.)

Adobe ran into the same problem with the activation servers that you apparently did with your old computer: they couldn't keep them running anymore. They also couldn't port the software to a modern system. Unfortunately for you and other owners of CS1-CS3 software, that means you can't install the old software on a new machine or reinstall it on a current one.

A "perpetual license" is not one that says that the software you licensed is guaranteed to run forever or to be supported forever, no matter how computer hardware and OS's change. It means that you are allowed to use the software as long as it can run on your hardware/under your OS and as long as it can be activated.

S

Stacey4223Author

Participating Frequently

Thank you LinSims,

I've done a lot or research and have found a number of examples where Adobe have provided a code or key that extends the 30 day trial period of GoLive 8.0 to other people caught in my situation. I have no reason to doubt these people who are saying they have been helped in this manner.

I can certainly understand if this is something Adobe does not want known as it stops people from having to be forced in to paying more money for newer software.

So it appears Adobe can easily help me if they want to. Therefore the real question is how to encourage Adobe to help me.

How do I get them to send me this key or code that unlocks the 30 day trial period? Is there anyone at Adobe who would be kind enough to help a genuine customer who is in dire trouble here?

Thank you

Stacey

LinSims

Community Expert

They did provide non-activation-server needed numbers for about 2 months before the activation servers went down. They can't do it anymore. They needed the activation servers to do it, and those are no longer available.

I'm willing to bet that if you check the dates on the information you found, there's nothing later than December 2019.

ETA: Whoops. Didn't notice you're saying trial period. However, I doubt if they can do that anymore.

What we were told, by Adobe Employees who know, is that Customer Service can no longer provide any support AT ALL for software contained in the CS1 through CS3 suites, or sold standalone that were part of those suites. And the only support they can provide for CS4 through CS6 is resetting the number of activations.

I'm really sorry, but I doubt very much that you're going to be able to get GoLive 8 working. If it's letting you do the 30-day trial activation (cool, if so!), then I would suggest getting everything you can for any sites you created with GoLive out of GoLive and into something else, and good luck with it.

S

Stacey4223Author

Participating Frequently

I paid for this software. I am the legal owner of the software and I expect it to work, this is NOT an unreasonable expectation. Adobe said the licence was perpetual but this has turned out to be a blatant lie.

Sure, I don't expect software to be supported forever, new software is being developed and released all the time and support for old and outdated software can't last forever, I absolutely understand that. But for Adobe to actively block the software from being registered by taking their registration servers down and by not answering the phone number for phone registration ... which renders the software completely inoperable, is absolutely disgusting.

I have been a loyal Adobe customer for many years now and I have been cheated and lied to by a company I once loved.

Tell me Adobe, is this the result you are aming for when dealing with your long standing loyal customer base? What type of terrible modus operandi is that?

I now have websitea built on the GoLive platform which can't be updated because I haven't got a program that will recognise the GoLive files I built these websites with in the first place. How am I going to tell the website owners the official Adobe GoLive 8 perpetual licence is actually a lie?

Stacey