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Inspiring
October 25, 2020
Question

Adobe Help support?

  • October 25, 2020
  • 2 replies
  • 201 views

Hello,

 

trying to reach out for Macmail support and for the life of me.. is there anyone working for Adobe anymore?? When I search for support I get this notice (please see attached)

Or at the veery least who can I reach for Mail support?

Thank you tenfolds!

Hélène

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
October 25, 2020

Adobe does not do support by email

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Legend
October 25, 2020

What Adobe app do you have a problem with? It's looking like a job for Apple right now...