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Answered

Adobe ID Email

Forum|Forum|9 years ago
February 23, 2016
3 replies
729 views

Hello,

My main email address linked to my Adobe ID account no longer exists and I would like to change it to my current email address, but for some reason, my changes won't be saved. Any ideas why or how I could change this? Any help would be great!

Thanks

This topic has been closed for replies.

Correct answer John T Smith

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

P

parmeshkumarkushwaha

Participant

Adobe id-PERSONAL INFORMATION REMOVED FROM PUBLIC FORUM

I need help getting an adobe subscription.I am paying by debit card but that payment is not getting updated.

this see.

Call me India Adobe office

John T Smith

Community Expert

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

John T Smith

Correct answer

Community Expert

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

TriciaLawrence

Inspiring

Emma, I'm moving this to the more appropriate Downloading, Installing, Setting Up forum for help.

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