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Participant
September 24, 2024
Answered

Adobe ID sign in page is bugged

  • September 24, 2024
  • 1 reply
  • 334 views

Hello,

I just signed a monthly plan for Premiere Pro, downloaded the setup file which opens a login page in my browser. Unfortunately, this page doesn't seem to load correctly:

 

 

The login form never appears.

Windows 10, I used Chrome and Edge.

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Correct answer kglad

this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 24, 2024

this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html