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Z
zanmalik
Participant
September 10, 2014
Question

Adobe Illustrator CC 2014 Download and Install Problems

  • September 10, 2014
  • 2 replies
  • 1555 views

Hi guys so i was trying to install illustrator cc 2014 and it downloaded and installed but it opens up, shows the trial page (which i am trying to do) then it closes right away. Im using a dell with i5, windows 7 and 3gb ram and over 700GB remaining.

This topic has been closed for replies.

2 replies

Kartikay_Sharma
Kartikay_Sharma
Participating Frequently
September 11, 2014

Hi Zanmalik,

I have checked your Email add and was not able to find any active subscription under the accounts so I assume you are using a trial version. Have we checked the permission on the accounts ? Try renaming the below mentioned folder and check if its working fine for you or not.

C:\ProgramData\Adobe\SLStore

Cheers,

Kartikay Sharma

Atul_Saini
Atul_Saini
Legend
September 11, 2014

Hi zanmalik,

Please refer : Creative Cloud applications ask for serial number

Solution 1 from the above mentioned link should work for you.

Thanks,

Atul Saini

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