Skip to main content
marinad42758005
Participant
October 9, 2017
Question

Adobe Illustrator CC, InDesign CC, etc all request the I sign in?

  • October 9, 2017
  • 1 reply
  • 271 views

I cant open any adobe product for couple days . I subscribe to adobe from march this year for year. if I enter to the program it write me sign in required. I make sign in and again it write me the same " sign in required " .   what can I do?

    This topic has been closed for replies.

    1 reply

    Bani Verma
    Legend
    October 9, 2017

    Hi Marinad42758005,

    Sorry that you are having trouble using your Adobe Illustrator app since so long, as per your description your apps asks you to sign in repeatedly hence i would request to refer to the following help document to resolve the issue: Adobe Creative Cloud signs you out or asks you to sign in repeatedly.

    Let us know if this helps.

    marinad42758005
    Participant
    October 9, 2017

    I tried the 3 options to solve the problem you sand . still it sand popup to sign in. what to do ?

    Govardhan.V
    Participating Frequently
    October 9, 2017

    Have you installed any other Adobe apps and are they working fine?

    Windows or Mac?