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Participant
January 28, 2013
Answered

Adobe Illustrator CS6 Update (version 16.0.4) Installation failed. Error Code: U44M1P7

  • January 28, 2013
  • 2 replies
  • 3322 views

When trying to update Adobe Illustrator CS6 Update (version 16.0.4) I get this message: Installation failed. Error Code: U44M1P7

I've tried going to the web site and downloading manually but I get the same message.

This topic has been closed for replies.
Correct answer kglad

after by-passing the adobe application manager, this is the next step:  http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

2 replies

Known Participant
July 16, 2023

Any luck with this? I love my desktop version but I know they want us to do cloud? I just updated my Mac (Big Sur) and my most recent Illustrator version will not work.  Any patches or recommendations or how to upate it to work?  Thanks!!

John T Smith
Community Expert
Community Expert
July 16, 2023

Using an old program requires and old operating system

 

SOME Adobe programs are compatible with Apple's BS, but they may have issues
https://helpx.adobe.com/download-install/kb/macos-big-sur.html
https://ymcinema.com/2020/11/15/premiere-pro-and-avid-editors-do-not-upgrade-to-macos-big-sur-yet/
.
And, Apple's BS update sometimes isn't even compatible with itself
https://www.macworld.co.uk/news/macos-big-sur-bricks-older-macbook-pro-models-3798046/
.
I do NOT know if these revert to older links will work with BS
https://macpaw.com/how-to/downgrade-from-catalina or
https://www.macworld.co.uk/how-to/mac-software/downgrade-macos-3581872/
Permission issues
-https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/10.14/mac/10.14
-https://www.wikihow.com/Open-Applications-With-Root-Privileges-on-a-Mac

Known Participant
July 16, 2023

Thank you.  Were you able to solve the issue for yourself following these?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 28, 2013

after by-passing the adobe application manager, this is the next step:  http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html