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Puddathere
Participant
January 7, 2016
Answered

Adobe Illustrator Not Updating. ERROR CODE: 146

  • January 7, 2016
  • 5 replies
  • 18051 views

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 2 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeIllustrator19-Core', version:19.2.0.111

FATAL: Error occurred in install of package (Name: AdobeIllustrator19-Core Version: 19.2.0.111). Error code: '146'

WARN: Unable to parse conflicting process XML ''

WARN: Unable to move file at "/.adobeTemp/7A453693-714D-402E-8A80-EEAEF1E4BCAB/AdobeIllustrator19-Core/StagingArea/Application/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" to "/Applications/Adobe Illustrator CC 2015/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" . Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

-------------------------------------------------------------------------------------

Please help I haven't been able to find a solution. I'm currently on a Mac. I need to have it updated for college.

This topic has been closed for replies.
Correct answer Del Z

Hi Puddathere,

For Error Code 146, Adobe suggests renaming the file and trying the update again: Troubleshoot Illustrator CC 2015 log files.


In case it's a permissions issue, you might also try installing the update under the root user in OS X Enabling and using the "root" user in OS X - Apple Support‌ or a new user account with admin privileges Install or run Adobe applications in new user account | Mac OS X.

If neither of these suggestions resolves your issue and you are a Creative Cloud subscriber, I suggest that you Contact Customer Care, since technical troubleshooting may be required.

Best,

Del

5 replies

F
Farxaan26548385jv9f
Participant
November 4, 2022

 

quote

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 2 warnings(s)

 

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeIllustrator19-Core', version:19.2.0.111

FATAL: Error occurred in install of package (Name: AdobeIllustrator19-Core Version: 19.2.0.111). Error code: '146'

WARN: Unable to parse conflicting process XML ''

WARN: Unable to move file at "/.adobeTemp/7A453693-714D-402E-8A80-EEAEF1E4BCAB/AdobeIllustrator19-Core/StagingArea/Application/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" to "/Applications/Adobe Illustrator CC 2015/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" . Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

-------------------------------------------------------------------------------------

 

 

Please help I haven't been able to find a solution. I'm currently on a Mac. I need to have it updated for college.


By @Puddathere
  1.  
W
warrenh50742770
Participant
July 23, 2016

Friends:

I have found that the problem resolution is quite simple and works every time.

If your security software (I use Avast) has the "file system shield" located in  "Active Protection" turned on, you will get this error.  Turn it off temporarily, and the update will complete successfully.  Restore the active protection when all updates are complete.

I don't understand why Adobe does not indicate this as a solution rather than asking the user to rename the file, which probably wouldn't work anyway.

I hope my painful experience will minimize yours.

    noé alejandroj21838494
    noé alejandroj21838494
    Participant
    July 26, 2016

    Thanks Friend! This really Worked in my case. So Thanks

    K
    kkm-muc
    Participant
    June 29, 2016

    Hi,

    nevertheless the upgrade process failed by 35%, Photoshop CS had been completed - the message was, that the old version couldn't be removed and so it is. Now I have two versions on the PC, both working. Astonishing, cause the process failed...

      N
      NikosM
      Participant
      June 21, 2016

      Had the same problem when updating PS CC. It became solved when i uninstalled a CS6.0 app i had (Encore)

      Look like CC doesn't play well with older CS versions

      Del Z
      Del ZCorrect answer
      Participating Frequently
      January 13, 2016

      Hi Puddathere,

      For Error Code 146, Adobe suggests renaming the file and trying the update again: Troubleshoot Illustrator CC 2015 log files.


      In case it's a permissions issue, you might also try installing the update under the root user in OS X Enabling and using the "root" user in OS X - Apple Support‌ or a new user account with admin privileges Install or run Adobe applications in new user account | Mac OS X.

      If neither of these suggestions resolves your issue and you are a Creative Cloud subscriber, I suggest that you Contact Customer Care, since technical troubleshooting may be required.

      Best,

      Del

      D
      Delineatas
      Inspiring
      May 16, 2016

      I have the same problem but I have windows 10

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