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sandyh66
sandyh66
Participant
July 19, 2018
Answered

Adobe indesign CS6 will not launch after cancelling free trial of InDesign CC

  • July 19, 2018
  • 2 replies
  • 901 views

I tried out InDesign CC and then cancelled the free trial but now my registered copy of InDesign CS6 will not launch - I just keep getting a window referring me to the SUbscription Manager to update my subscription status in order to be able to use the product.  Now I can't open any of my existing CS6 files! Please help...

This topic has been closed for replies.
Correct answer John T Smith

Read Cloud takes over https://forums.adobe.com/thread/2089127 for some ideas (see reply #1)

2 replies

P
Paolo T
Known Participant
January 16, 2023

I'm sorry if I don't remember correctly, and can't find the answer I probably wrote here in the forums. But if I'm not wrong, deinstalling CC does something to the files contained in the Applications > Utility > Adobe Application Manager folder. If you can restore the files you had with CS6, it should work fine again.

 

Paolo

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 16, 2023

@Paolo T 

 

this is a 4.5 year old thread.  why are you posting this now?

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 19, 2018

Read Cloud takes over https://forums.adobe.com/thread/2089127 for some ideas (see reply #1)

sandyh66
sandyh66Author
Participant
July 19, 2018

Thank you, John. I think this is exactly what I need but very depressing! I really don't want to reinstall CS6 and it seems very unfair and rather deceitful of Adobe not to mention this "side-effect" of installing the free (no strings) trial of CC.  I did try uninstalling the Cloud app but it is obviously running something in the background so won't allow itself to  be uninstalled. Very frustrating!

On the other hand, it seems to be possible to have multiple free trials of CC so maybe I have to just do this every 2 months when I do my newsletter.

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