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jodir21776820
Inspiring
December 31, 2016
Answered

Adobe InDesign is missing required files. Please reinstall.

  • December 31, 2016
  • 2 replies
  • 6482 views

I keep getting this message:

Missing file: /Library/Application Support/Adobe/TypeSupport?.../ARABIC.TXT

I've not done anything different. I don't know why this is going on and I need to get a project done tonight.

It's also saying:

ERROR:

Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.

Any ideas? Thank you for your help!

This topic has been closed for replies.
Correct answer jodir21776820

Did you scroll down to the section with...

Install previous versions of apps

...and follow the instructions in that section?


Hi John,

I got it to work and went back to the version before CC 2017. Thanks for your help!

Happy New Year!

2 replies

Sheena Kaul
Legend
January 2, 2017

Moving to InDesign

John T Smith
Community Expert
Community Expert
December 31, 2016

Mac or Windows and exactly which version of the operating system?

Which InDesign version?

jodir21776820
Inspiring
December 31, 2016

I am on a Mac using operating system OS X El Captian version 10.11.5

Adobe Cloud : CC 2017 InDesign. I've never had so many problems than with this update.

Thank you for reaching out.

jodir21776820
Inspiring
December 31, 2016

I've also restarted completely twice.