Adobe install Crwative Cloud withput my permission

Forum|Forum|1 year ago
November 10, 2024
2 replies
136 views

Why these company install on my computer Creative Cloud app(with all of Adobe files like tracker and for sync) because I only do acces on Adobe Reader app.

This is illegal I NEVER accept to install this app on my computer and now I need an half to uninstall all of files that I don't want

This topic has been closed for replies.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Kanikas

Community Manager

Hi Lorenzo_Giacomodonato7795,

We hear you. As I understand, you wanted to download Acrobat Reader and Creative Cloud downloaded on yor machine. I assume that you mistakenly were downloading Acrobat, which by default downloads Creative Cloud first and then the app. Hope you were able to uninstall the app with help of steps shared above.

Feel free to update the thread for any other questions.

Thanks
^KS

kglad

Community Expert

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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