"Adobe Installer: Downloading creative cloud desktop" NOT Installing??

Forum|Forum|10 years ago
November 15, 2015
1 reply
188 views

I'm a PC user and yesterday purchased Creative Cloud so I can do University work from home.
When I have tried to use the Adobe installer to download the desktop creative cloud, this happens:

It freezes in this place each time- I have uninstalled the installer and re-tried time and time again.
Does anyone know what I can do so I can actually use the creative cloud? This is a time sensitive issue as well so any quick responses will be greatly appreciated!

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Correct answer Anupriya Khare

Please follow the steps below.

Please follow solution 2 mentioned in Error: "Failed to install" | Creative Cloud Desktop
Reinstall CC Desktop Application using Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

Hope this will help you.

Regards,

Anupriya Khare

Anupriya KhareCorrect answer

Participating Frequently

Please follow the steps below.

Please follow solution 2 mentioned in Error: "Failed to install" | Creative Cloud Desktop
Reinstall CC Desktop Application using Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

Hope this will help you.

Regards,

Anupriya Khare

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