Adobe Installer freezes

Hi,

I am trying to install the Adobe After Effects but the installer freezes at "Trying to connect to the server".

I have already tried everything on as mentioned in the below link but still nothing seems to resolve this issue.

Kindly help. Thanks

This topic has been closed for replies.

Correct answer Atul_Saini

I am trying to install the Adobe After EFFECTS free trial from the

I have downloaded the s/w but when trying to Iinstall the adobe installer gets stuck at " trying toconnect to server"

Please refer the below mentioned links:

Let us know if any of these links helps?

Participant

Is their a phone number to call to help out

Community Expert

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true