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Participant
December 3, 2019
Question

ADOBE IS A SCAM

  • December 3, 2019
  • 1 reply
  • 110 views

They took advantage of me when I signed up for a monthly plan. I was forced to pay an egregious cancellation fee. They purposely try to confuse you when you enroll, making it seem like your plan is truly month to month. I will never be an Adobe customer again and I encourage everyone else to use a competitor. I plan on sharing my negative experience to the biggest audience I can, so I can prevent this company from taking advantage of other innocent customers.

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1 reply

John T Smith
Community Expert
Community Expert
December 3, 2019

First, When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

 

Second, SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures
-the special Photography Plan is ONLY available on an annual plan, with monthly or 1 annual payment